Typically, the firewall only shows blocked attacks in the report. If there are blocked attacks that are shown in your account, but which are not in the report, then there may be problems on our side.
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Popular FAQ's
How does manual scan work?
To start scanning you need to click on rescan button in antivirus logs module. In case no changes happened to your filesystem since the last automati…
How does antivirus work?
Our antivirus scans every 6 hours and scans automatically each time the filesystem changes. In other words, if you upload a new file to your website …
Why is the firewall module empty in the report, although there are results in the cabinet?
Typically, the firewall only shows blocked attacks in the report.
If there are blocked attacks that are shown in your account, but which are not in …
I don’t see data in server resources
There are two cases why this can happen. Perhaps the module is still processing your site. Or your server configurations do not meet requirements. Fo…
Where should I upload the file that I downloaded during manual installation?
You must upload this file to the root directory of your site where the root files are located (usually in the directory with index.php)