It is impossible to completely delete a file marked as infected by an antivirus using our service. This can be a vital file for your website. You can quarantine this file. To do this, select the site you need in your personal account. Go to the antivirus module, click the "SHOW MORE" button, configure the filter for infected files and click the "trash bin" icon next to the file name.
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Popular FAQ's
How does manual scan work?
To start scanning you need to click on rescan button in antivirus logs module. In case no changes happened to your filesystem since the last automati…
How does antivirus work?
Our antivirus scans every 6 hours and scans automatically each time the filesystem changes. In other words, if you upload a new file to your website …
Why can’t i activate Wordpress plugin with API-Keys?
It is required to copy API-Key immediately after it has been generated. Since we don't store API-Keys with authentic namings for the sake of security…
What is WebTotem?
The world's friendliest professional-grade security monitoring and protection for websites.
How do I delete an infected file?
It is impossible to completely delete a file marked as infected by an antivirus using our service. This can be a vital file for your website. You can…